Manhattan Associates Achieves Renewal of ISO 9001:2000 Certification
Company Demonstrates Rigorous Attention to Quality Management and Customer Satisfaction
HOUSTON and ATLANTA, July 21, 2004 - SGS International Certification Services, Inc., (SGS ICS) and Manhattan Associates®, Inc. (Nasdaq: MANH), the global leader in supply chain execution (SCE) and optimization solutions, are pleased to announce the successful renewal of Manhattan Associates' ISO 9001:2000 quality registration.
The ISO 9001:2000 certification is recognized internationally as a standard for quality management. Renewal of the certification requires continual development and improvement of busines/ processes for delivering solutions and services, and reducing costs by eliminating redundant activities. The certification follows the successful audit of key Manhattan Associates offices in the United States and internationally.
"As we continue to expand our operations, it is important for us to maintain and improve upon the standard of quality that our customers have come to expect," said Bruce Eicher, senior vice president human resources and customer service. "We are proud to have successfully extended our existing quality management processes to additional offices including those in Burlington, Bangalore, and Utrecht. The investments we have made in the continual improvement of our global management procedures have allowed us to assist in our goal to enhance customer satisfaction through the effective application of the quality system."
Manhattan Associates has been ISO 9001:2000 certified since March 2001. For more details on SGS registration services, visit www.us.sgs.com.
Click here to view the certification document.
About Manhattan Associates
Manhattan Associates, Inc., is the global leader in providing supply chain execution and optimization solutions. It enables operational excellence through its warehouse, transportation, distributed order management, reverse logistics and trading partner management applications, as well as its RFID, performance management and event management capabilities. These Integrated Logistics Solutions leverage state-of-the-art technologies, innovative practices and our domain expertise to enhance performance, profitability and competitive advantage. Manhattan Associates has licensed more than 900 customers representing more than 1,600 facilities worldwide, which include some of the world's leading manufacturers, distributors and retailers. For more information about Manhattan Associates, visit www.manh.com.
Contact Information: To contact our U.S. support center call +1 877.756.7435 or +1 404.965.4025; for our European support center call +44 (0) 1344 318400. Click here for Manhattan Associates' worldwide support contact information

